It is essential that you contact our support team to inform us of the return of your goods and the reason why before you return them. See below for what kind of refund or exchange you can expect.
Please ensure that packages are marked as Returns for customs purposes. Any import fees charged to us for the return of your goods due to incorrect customs documentation will be charged back to you.
Please ensure that your return parcel is packed safely and securely to avoid damage to your goods on their return.
Trampa Boards Ltd.
Unit 16, Centre Court
22 Little Tennis Street
Nottingham
NG2 4EL
United Kingdom
You can return items without any reason within 14 days of receipt of your goods. The value of the goods will be refunded in full. Customers pay and arrange the return shipping.
These will be replaced free of charge and as soon as possible. You must contact us within 30 days of the receipt of your goods to qualify. Please contact our support team with photographic evidence and description of the problem.
We will accept returns only if the goods are new and unused. Customers pay and arrange the return shipping. We will refund the goods in full minus a 10% restocking charge.
Please contact us in the first instance, providing your order number and the details of the item you wish to return. If you are returning an item bought after April 2023 then please use the returns portal link that you will find on your delivery confirmation email or by clicking here:
Please contact our support team as soon as possible, your order may not have left us yet and we can discuss the correct parts with you. If your order is already out for delivery then please contact us and we will try you to get the goods returned to us. If you have already received the goods then please complete the details on the return page and we will accept your return and offer you a full refund or exchange if your items are returned to us in a new and unused condition.
Refunds will be processed on the day that the goods are received back at Trampa HQ. You will receive a notification and a refund receipt from us. Please allow 3 days to see the refund in your account after we have received the item(s) back before contacting us.
Globally renowned high quality motor controller
You will likely have come across VESC™ by now, it is very special in the field of Electronic Speed Controllers so we are very proud that our boards all come as standard with a VESC™ and VESC™ BMS.
VESC6 Mk6 HP – Quite simply a higher powered version of the VESC6 Mk6, with the same trusted reliability and ease of control. Why High Power? Because the mosfets in the HP allow more amps to run through.
VESC6 Mk6 – An incredibly reliable and high performing compact speed controller, used by over 2000 companies in many other applications across the world
VESC 6/75 – If you are using a 16s Battery Pack to power your mountainboard this controller will automatically be selected to handle the higher voltage.
We make battery packs for both Li-Po & Li-Ion cells.
The (S) stands for Series - adding cells in series increases voltage, The (P) stands for Parallel - adding cells in parallel increases capacity.
A higher voltage will take you faster and higher capacity will take you further. See the table below for further comparison:.
Battery Power
Battery Pack Cells Capacity Voltage at peak
12S Li-Po 12S 1P 20Ah 50.4V
16S Li-Po 16S 1P 20Ah 67.2V
12S 21700 Li-Ion 12S 7P Molicell P42A – 29.4Ah
Samsung 40T- 28AhMolicell P42A – 50.4V
Samsung 40T – 50.4V
Battery BMS, Enclosure & Charger
Battery Pack BMS Enclosure Charger Battery (+charger)
12S Li-Po In charger Classic or Massive Ultramat 18
UltraPower
£840 +VAT
16S Li-Po VESC BMS 16S Massive 16S 8A Li-ion £675 +VAT
12S 21700 Li-Ion VESC BMS Massive or Double Massive 12S 6A Li-ion
12S 12A Li-ion£574 + VAT
£609 +VAT
Li-Po: These cells are more expensive, however you may consider them worth it because they have less components and therefore provide easy plug and play capability as well as making it possible to do a quick battery swap. Li-Po cells also have a higher discharge performance than the Li-ion packs.
Li-ion: Individual cells means that you have a serviceable battery pack, swapping out only the individual cells should they be damaged. These cell packs require some electrical knowledge.
We suggest that if you have limited electrical knowledge that you choose Li-Po batteries for their ease.
